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Privacy Policy - Rubbish Free

Introduction

At Rubbish Free, we recognize the importance of your privacy. Our Privacy Policy details the practices we follow to collect, use, protect, and disclose your information. By using our services, you agree to the collection and use of information in accordance with this policy.

Information Collection

We collect information to provide better services to all our users. The types of information we collect include:

Personal Data

Personal Data refers to information that can be used to identify an individual. The categories of personal data we collect include:
  • Full Name: To personalize your experience.
  • Email Address: For communication and account-related notifications.
  • Phone Number: Optional, for user support or account security.
  • Residential Address: In cases where physical services are provided.

Usage Data

Usage Data is collected automatically when you interact with our services. This includes:
  • Browser Type and Version: To optimize our web applications.
  • Operating System: Helps in enhancing compatibility.
  • IP Address: For security purposes and to analyze usage patterns.
  • Device Information: Including device type, model, and unique device identifiers.
  • Interaction Data: Information about how you interact with our services, such as pages visited, time spent, and actions taken.

Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our services. This helps us improve user experience and our services.

Use of Information

The information we collect is utilized for various purposes, including:
  • Providing Services: To facilitate and deliver our services effectively.
  • Personalizing Experience: Tailoring content and services to fit your preferences.
  • Improving Services: Analyzing usage data to enhance functionality and performance.
  • Developing New Services: Using insights gained to innovate and expand our offerings.
  • Communicating with Users: Sending updates, newsletters, and important notifications about our services.
  • Ensuring Security: Protecting our services against fraudulent activities and security threats.

Sharing of Information

Rubbish Free is committed to ensuring that your information is secure. We do not sell or rent your personal information with third parties except in the following circumstances:
  • With Service Providers: Trusted third-party entities who assist us in operating our services, conducting business, or servicing you, provided they agree to keep this information confidential.
  • For Legal Reasons: When required by law, to respond to legal processes, or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity, subject to this Privacy Policy.

Data Security

Protecting your data is crucial to us. We implement a combination of physical, electronic, and administrative measures to safeguard your information from unauthorized access, alteration, or destruction.
  • Encryption: Sensitive personal data is encrypted during transmission and storage.
  • Secure Storage Solutions: We use industry-standard security practices for data storage.
  • Access Controls: Limiting access to personal data to authorized personnel only.
  • Regular Security Audits: Periodic reviews to ensure the integrity and security of our systems.

User Rights

You have certain rights regarding your personal data. These include:
  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You may request the correction of inaccurate or incomplete information.
  • Right to Erasure ('Right to be Forgotten'): Under certain conditions, you can request the deletion of your personal data.
  • Right to Restrict Processing: You can ask us to limit the processing of your personal data.
  • Right to Object: You can object to our processing of your personal data in certain situations.
  • Right to Data Portability: You can request a copy of your personal data in a portable format.
To exercise these rights, please contact us through the appropriate channels provided in our services.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Third-Party Links

Our services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to Privacy Policy

We may update our Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by sending a notice through our services or by other means.

Consent

By using our services, you acknowledge that you have read and agree to our Privacy Policy.

Conclusion

Your privacy is of utmost importance to Rubbish Free. We are committed to maintaining the trust and confidence of our users by protecting your personal information and respecting your privacy rights.

Recent Testimonials

Cleaning up after a relative moved left us with a vast amount of junk. Junk Free was wonderful. They came promptly within 24 hours and cleared all in under an hour, demonstrating respectfulness and professionalism.
Willie Ebert
Our move was eased by RubbishFree as they expertly managed the removal of unwanted goods. The team performed excellently - swift and budget-friendly, with strong communication. The children joined in for some rubbish breaking and found it...
A. Buffington
Rubbish Free provided a highly professional, adaptable, and efficient service. The entire process was timely and transparent. The work was executed with minimal disturbance. We had a clear understanding of the costs involved and how the contents...
W. Goldstein
Impressed by the Rubbish Disposal team's efficiency and friendliness. For a top-notch service and pleasant people, I highly recommend and will surely use them again!
Wilfredo Elmore
Having worked with Rubbish Free for the first time, I was highly impressed. They are flexible, dependable, and friendly. They promptly handle inquiries and urgent needs, making them highly recommended.
A. Braxton
First-rate service. Quick and easy to book. Items were removed swiftly and carefully by the crew. I'll definitely look for Waste Free in the future.
Blaze P.
Fantastic service! Highly professional team, went above and beyond. Cannot recommend enough! I will be sharing with all my friends and family. They removed a lot of junk from my first floor apartment in no time. Easy, reliable, and hassle-free...
Maryann McAdams
Outstanding service, arrived ahead of time, swiftly cleared all the rubbish without a single complaint. Highly recommended!
Tyrell Rangel
Reliable service! We've employed Waste Free twice for extra bin bags. Competitive pricing and always timely. Highly recommend!
A. Cady
Suggesting Waste Free due to their great job performance and professionalism. Thank you for your assistance and stress reduction.
Rowan Benjamin

Get In Touch

Please fill out the form below to send us an email and we will get back to you as soon as possible.

Company name: Rubbish Free
Telephone: Call Now!
Street address: Anderson St, Chatswood, NSW 2067, Sydney
E-mail: [email protected]
Opening Hours: Monday to Sunday, 00:00-24:00
Website:
Description:

Efficient rubbish removal services in Sydney, Melbourne, Perth, and Brisbane. Expert waste disposal for homes, gardens, and businesses.


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